I love my hair topper Royal Mail messed the delivery up and delivered it to the wrong address, Sammy Jo sent me a replacement out as I needed it the next day as mine was sold out, she replaced it with an even better one double the price with no extra charge to me. Sammy Jo went the extra mile in fact she went the extra 1000 miles! I will never buy another topper from anywhere else, the hair is amazing so soft and is of top quality. I have just purchased a U part topper too. I can’t thank you enough Sammy Jo 100% recommend Dream hair by prestige